Pro EMS Phone Numbers & Email
     

Thank you for visiting ProEMS.com and learning a little more about Pro EMS, our system, and the services we provide. Over the past 35 years, we have remained committed to serve our community and provide high performance ambulance service.

Our mission is to provide superior emergency medical services – from the patient’s perspective. Everything we do and all of the data we measure is ultimately focused on patient care and service. All of our employees endeavor to fulfill our mission every day. Larry Stone, myself, and our entire team at Pro EMS hold the public trust that we have earned in high regard.

We pride ourselves on being an open and progressive organization. We’ve been fortunate enough to study and learn from some of the best EMS systems in the country. These systems have welcomed us, and our countless questions, time and time again. Our industry is a young, relatively small group who can benefit from the trials, pitfalls and successes of our contemporaries. Consequently, we have provided a great deal of information and content on our site including our Polices and Procedures and Employee Handbook. We do this in an attempt to reciprocate to those who have helped us and to assist others.

If you have any additional questions about equipment, forms, processes or philosophies please don’t hesitate to contact me directly at any time.

-Bill Mergendahl, CEO

Phones:
Pro EMS: Main Phone: 617.492.2700
  Toll-Free: 1.800.653.3640
  Administration: 617.682.1840
  Billing: 617.682.1850
  Fax: Billing/Admin: 617.492.0806
  Fax: 24 Hr Dispatch: 617.492.1213

 


Pro EMS Solutions Main Phone: 617.682.1830
  EMail: Contact@ProEMS.com
   
Pro EMS, Center For MEDICS: Main Phone: 617.682.1820
  EMail: Medics@ProEMS.com

Addresses:
Physical Address: 31 Smith Place
Cambridge, MA 02138
   
Mailing Address: P.O. Box 410326
Cambridge, MA 02141

More Info?
If you have questions or comments fill out our online inquiry form or submit an email to Contact@ProEMS.com.

Management Contacts
Larry Stone
Owner & President
617.682.1832
Larry@ProEMS.com
Bill Mergendahl
Chief Executive Officer
617.682.1829
WMerg@ProEMS.com
   

Laura Terry
Director of Administration
617.682.1839
LTerry@ProEMS.com

Keri Cook
Director of CQI
617.682.1837
KCook@ProEMS.com
   
Ethan McKenney
Director of Communications
617.492.2700
EMcKenney@ProEMS.com
Tim Harren
Director of Information Technologies
617.682.1836
THarren@ProEMS.com
   
Chris Kerley
Director, Center for MEDICS
617.682.1846
CKerley@ProEMS.com
Teresa Cruz
Director of Reimbursement
617.682.1841
Teresa@ProEMS.com
   

Rachid Sbay
Director of Operations
617.682.1834
RSbay@ProEMS.com

Jay Starzynski
Operations Supervisor
617.682.1845
Jay@ProEMS.com

   
Brian Kelley
Operations Supervisor
617.682.1833
BKelley@ProEMS.com

Jamie Pianka
Operations Supervisor
617.492.2700
JPianka@ProEMS.com

 

 



 
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