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Employee
Handbook
:: EMPLOYEE HANDBOOK TABLE OF CONTENTS
Introduction
1.
Employee at Will and Disclaimer Personnel and Staffing Development
2.
Equal Employment Opportunity
3.
New Employee Orientation Program (NEOP)
4.
Medical Examinations
5.
Disabilities
a.
Individuals with Disabilities
b.
Procedure for Requesting an Accommodation
6.
Anti-Harassment Policy
a.
Introduction
b.
Definition of Sexual Harassment
c.
Complaints of Sexual Harassment
d.
Sexual Harassment Investigation
e.
Disciplinary Action
f.
State and Federal Remedies
7.
Employee Classifications
8.
Work Hours and Scheduling
a.
Work Hours of Employees
b.
Emergency Overtime (EOT) Procedure
c.
Weekend Group Assignments
d.
Swaps and Coverage
e.
Recording Work Hours
9.
Pay Procedures and Reviews
a.
Regular Pay Procedures
b.
Detail Pay Procedures
c.
Salary Administration Program
d.
Performance Reviews
e.
Section 125 Plan
f.
Garnishments and Support Orders
g.
Loans
10.
Time Off and Holidays
a.
Paid Time Off Hours (PTO)
b.
PTO Scheduling
c.
PTO Pay
d.
PTO for Terminating Employees
e.
Holidays
f.
Voting Time
1.
Policy
2.
Progressive Discipline
3.
Use of Disciplinary Action
4.
Complaint/Conflict Resolution
11.
Employee Benefits
a.
Introduction
b.
Health Insurance
c.
Dental Insurance
d.
COBRA
e.
Short Term Disability Insurance
f.
Long Term Disability Insurance
g.
Life Insurance
h.
401(k) Plan
i.
Pagers
j.
Continuing Education
k.
Workers’ Compensation Insurance
l.
Parking Facilities
12.
Employee Assistance Program and Critical Incident Stress Management
a.
Employee Assistance Program (EAP)
b.
Critical Incident Stress Management (CISM)
13.
Leaves of Absence
a.
Generally
b.
Family and Medical Leave (FMLA)
1.
Child/Family Care Leave
2.
Leave for Employee’s Serious Health Condition
3.
Leave Entitlement
4.
Reinstatement Rights
c.
Massachusetts Maternity Leave Act
d.
Small Necessities Leave Act
e.
Bereavement Leave
f.
Jury and Witness Duty Leave
g.
Military Leaves of Absence
14.
Job Posting
15.
Employee Files and Background Checks
a.
Personnel Files
b.
Medical Files
c.
CORI (Criminal Offender Record Information) Checks
d.
Driving Record Checks and Standards
f.
Employee Files
e.
Former Employee Files
16.
Conduct
a.
Guidelines for Appropriate Conduct
b.
Courtesy and Politeness
c.
S-T-A-R-C-A-R-E
d.
Discipline Process
17.
Uniforms and Appearance
a.
Obtaining Uniforms
b.
Proper Uniform
c.
Wearing Uniform When Not On Duty
d.
Personal Hygiene and Appearance
18.
Absenteeism and Tardiness
a.
Procedure
b.
Incentive Program for Attendance
19.
Complaint/Conflict Resolution Procedure
a.
Introduction
b.
Step One
c.
Step Two
d.
Documentation
e.
Retaliation
20.
Confidentiality of Company
21.
Workplace Searches
22.
Electronic Communications
a.
Personal Telephone Calls
b.
Electronic and Telephonic Communications
23.
Taping /Eavesdropping on Conversations
24.
Solicitations and Distribution of Literature
25.
Bulletin Boards
26.
Employee Input and Meetings
27.
Smoking
28.
Drug and Alcohol Policy
a.
Introduction
b.
Drug and Alcohol Policy
c.
Drug and Alcohol Testing
29.
Safety and Health
a.
Responsibilities
b.
Safety Committee
30.
Workplace Violence
31.
Termination of Employment
a.
Termination
b.
Return of Company Property
32.
PRO Newsletter
33.
Moonlighting
34.
Reference Inquiries
35.
Awards
a.
Suggestion Awards
b.
Perfect Attendance Awards
c.
REEM (Recognition of Employee Excellence by Management) Award
36.
Visitors to PRO Facilities
Copyright © 2005 | ProEMS | 31 Smith Place | Cambridge, MA 02138 | p: 617.492.2700 | p: 800-653-3640 | f: 617-492-0806 | e:
contactus@proems.com
