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:: CONTACT INFORMATION

Phones | Addresses | Management

Thank you for visiting ProEMS.com and learning a little more about PRO, our system, and the services we provide. Over the past 35 years, we have remained committed to serve our community and provide high performance ambulance service.

Our mission is to provide superior emergency medical services – from the patient’s perspective. Everything we do and all of the data we measure is ultimately focused on patient care and service. All of our employees endeavor to fulfill our mission every day. Larry Stone, myself, and our entire team at PRO hold the public trust that we have earned in high regard.

We pride ourselves on being an open and progressive organization. We’ve been fortunate enough to study and learn from some of the best EMS systems in the country. These systems have welcomed us, and our countless questions, time and time again. Our industry is a young, relatively small group who can benefit from the trials, pitfalls and successes of our contemporaries. Consequently, we have provided a great deal of information and content on our site including our Polices and Procedures and Employee Handbook. We do this in an attempt to reciprocate to those who have helped us and to assist others.

If you have any additional questions about equipment, forms, processes or philosophies please don’t hesitate to contact me directly at any time.

-Bill Mergendahl, CEO

Phones:

Professional Ambulance:

Main Phone: 617.492.2700
Toll-Free: 1.800.653.3640
Administration: 617.682.1840
Billing: 617.682.1850
Fax: Billing/Admin: 617.492.0806
Fax: 24 Hr Dispatch : 617.492.1213
PRO EMS Solutions:

617.682.1830
contactus@proems.com

PRO EMS Center for MEDICS:

617.682.1820
medics@proems.com

PRO EMS Technologies:

617.682.1810
contact@proemstech.com


Addresses:
Physical Address: 31 Smith Place
Cambridge, MA 02138
Mailing Address: P.O. Box 410326
Cambridge, MA 02141

More Info?
If you have questions or comments fill out our online inquiry form or submit an email to contactus@proems.com.

Management Contacts
Larry Stone, Owner & President
617.682.1832
larry@proems.com
Bill Mergendahl, Chief Executive Officer
617.682.1829
wmerg@proems.com

Laura Terry, Director of Communications
617.682.1839
lterry@proems.com

Keri Cook, Director of CQI
617.682.1837
kcook@proems.com
Chris Kerley, Director, Center for MEDICS
617.682.1846
ckerley@proems.com
Teresa Cruz, Director of Reimbursement
617.682.1841
teresa@proems.com

Tim Harren, Director of Information Technologies
617.682.1836

Rachid Sbay, Director of Operations
617.682.1834
rsbay@proems.com

Jay Starzynski, Operations Supervisor
617.682.1845
jay@proems.com
Brian Kelley, Operations Supervisor
617.682.1833
bkelley@proems.com

 

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Copyright © 2005 | ProEMS | 31 Smith Place | Cambridge, MA 02138 | p: 617.492.2700 | p: 800-653-3640 | f: 617-492-0806 | e: contactus@proems.com